Hiring Manager D2C E-Commerce (Mushroom Nutraceuticals)
Lifecykel India is a trailblazing Direct-to-Consumer (D2C) ecommerce company specializing in mushroom-based nutraceutical products. Committed to promoting health and wellness, we strive to provide our customers with premium-quality products derived from the natural benefits of mushrooms. We are seeking an experienced and results-oriented eCommerce Manager to lead our online sales efforts and enhance the overall customer experience.
As the eCommerce Manager, you will play a pivotal role in shaping the online presence of our mushroom nutraceutical brand. You will be responsible for overseeing the day-to-day operations of our ecommerce platform, optimizing the customer journey, and driving revenue growth. The ideal candidate possesses a deep understanding of ecommerce best practices, a strategic mindset, and a passion for delivering exceptional online shopping experiences.
1. Ecommerce Strategy:
- Develop and implement a comprehensive ecommerce strategy to drive online sales and achieve revenue targets.
- Stay abreast of industry trends, emerging technologies, and competitor strategies to ensure a competitive edge.
2. Website Management:
- Oversee the maintenance and optimization of the ecommerce website for a seamless and user-friendly experience.
- Collaborate with web developers and designers to implement improvements and new features.
3. Product Merchandising:
- Manage product listings, ensuring accurate and compelling product descriptions, images, and pricing.
- Implement merchandising strategies to highlight key products and promotions.
4. Customer Experience Optimization:
- Implement user experience (UX) improvements to enhance the overall customer journey and increase conversion rates.
- Monitor and respond to customer feedback, reviews, and inquiries to ensure a positive online shopping experience.
5. Ecommerce Analytics:
- Utilize analytics tools to track and analyze key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value.
- Generate regular reports and insights to inform decision-making and strategy adjustments.
6. Inventory Management:
- Coordinate with the supply chain and operations teams to optimize inventory levels, ensuring product availability and minimizing stockouts.
- Implement strategies for managing seasonal demand and new product launches.
7. Collaboration with Cross-Functional Teams:
- Work closely with marketing, sales, and customer service teams to align strategies and achieve overall business objectives.
- Collaborate with external partners, including payment processors and logistics providers, to streamline operations.
- Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
- Proven experience (atleast 3 years) in ecommerce management, preferably in the nutraceutical or health and wellness industry.
- Strong understanding of ecommerce platforms, technologies, and best practices.
- Proficiency in using ecommerce analytics tools and content management systems.
- Excellent organizational and project management skills.
- Strong analytical and problem-solving abilities.
- Results-driven mindset with a focus on continuous improvement.
If you are a strategic thinker with a passion for ecommerce and a track record of driving online sales, we invite you to apply for the position of eCommerce Manager at Mycelium India. Join our team and contribute to the success of a cutting-edge brand in the mushroom nutraceutical space.
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